Jim Moore is Chief Technology Officer at HR Acuity. He has over 16 years of technology leadership experience, including nearly 8 years at SailPoint, where he led SaaS engineering and scaled operations through significant growth. Jim previously worked at Opower and ProcureStaff Technologies.
Articles published 18 months since last publication
Architecture and Design
Reliability failures often stem from org design, not tooling. Conway’s Law explains incident handoffs, fragmented platforms, and how aligning ownership to failure domains improves delivery and resilience.
By Jim Moore
16 min read