Technology
(585)Salesforce is a very popular and very useful platform. However, it has experienced several outages throughout the years, giving an impression of being unreliable.

By David Russo
6 min read
Chatbots have become enormously popular tools for websites and other media, allowing consumers to engage with brands efficiently.

By Steven Bigio
5 min read
Microsoft has a plethora of tools for business productivity, including some very powerful solutions for leadership and project management.

By Chris Taylor
6 min read
If your new business is looking to launch an eCommerce solution, there are several options available.

By Richard Silipigni
5 min read
Penetration testing and vulnerability scanning are critical measures for keeping your systems secure from the prying eyes of hackers.

By Tyrone Jackson
5 min read
There are too many sophisticated threats and threat actors in the world today for cyber security to remain the purview of IT.

By Jeremy Dennis
5 min read
Many people commonly confuse customer service and customer support as the same thing. However, these 2 notions are quite different in their offerings and goals. Yet companies (especially in the tech world) need them both. Why?

By Andy Horvitz
6 min read
If your business is looking to leverage clusters for processing massive amounts of data, you might need to look into these technologies.

By Elizabeth Moss
5 min read
Two different NoSQL databases, both maintained by Apache, but which is the right choice for your business or project?

By Elizabeth Moss
6 min read
To be most effective, these strategies should be documented within a comprehensive guide that includes who is in charge of operations and how they will be carried out.

By Jeremy Dennis
5 min read
Because it’s used for storing and validating data and shares other features with databases, users wonder if SharePoint can also be used as a database.

By Justice Erolin
5 min read
With so many CRMs available, which one do you choose? It boils down to the cloud CRM vs. on-premise software and depends on your business needs.

By Ethan Brown
7 min read
Cybersecurity is a growing concern worldwide, and while the discussion focuses on technology, we can’t forget the role humans play in preventing or enabling cyberattacks.

By Justice Erolin
6 min read
Data Rooms have been safeguarding information for decades. What are the benefits of their virtual counterparts and what can we use them for?

By Ethan Brown
8 min read
IoT devices present an attack vector many organizations have not had to think about in the past.

By Elizabeth Moss
6 min read